softwareCompleted
Chat Mart — Omni-Channel SaaS
5 (WhatsApp, IG, TG, Viber, FB)
Channels
Kurdish + Arabic + English
Languages
chat-mart.com
Domain
// Overview
Evolution of CSAI into a full multi-company marketplace with 5 messaging channels (WhatsApp, Instagram, Telegram, Viber, Messenger), Kurdish TTS voice replies, RBAC with 17+ permissions, reservation system, and PWA.
// Problem
CSAI was a single-company chatbot. Businesses needed a scalable platform serving multiple companies across multiple messaging channels.
// Solution
Rebuilt the platform as a SaaS marketplace with omni-channel AI, token subscriptions, multi-dialect Kurdish support, and a complete admin system with granular permissions.
// Impact
Deployed at chat-mart.com with its own domain. Serving multiple companies with AI-powered customer service across 5 channels in 3 languages.
// Tech Stack
SaaSAIPHPWhatsApp APIPWA